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Delivery Time = Processing Time + Shipping Time

We process orders within 2-3 business days, excluding weekends and holidays.Shipping Time depends on different countries, which will be around 5-8 business days.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.If you need any assistance with your order, please contact us immediately at support@bestcarat.com. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.

For your convenience, we are happy to ship our products worldwide for free.

You will receive an order confirmation email when your order has been placed successfully. By visiting the Track Your Order, you can check the status of your order.

When we ship our packages to you, there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days to see any activity once it has been shipped out from our end.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@bestcarat.com with your name and order number, and we will look into it for you.You can also click here Track Your Order

We want you to feel comfortable and confident when shopping at Bestcarat, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied w ith your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date. For details, please refer to Returns & Exchanges.

The ring resizing process involves removing or adding small pieces of metal to the original ring to attain the new size requested. As a result, the spot where the ring got cut and soldered can become weaker, but these changes are usually unnoticeable.

At Bestcarat, our professional jewelers adhere to quality control standards to reduce the risk of breakage and ensure resized rings fit perfectly. After resizing, we clean and polish the ring before returning it to you.

If you're unsure, choose a slightly bigger engagement ring. Making a ring smaller is much easier than increasing its size. In addition, a size up might be ideal if you live in warm areas because the heat can make your fingers swell.

Yes, there are many ways to find your partner’s ring size without them knowing. If they already own some rings, this is an easy way to find their size. Asking family or friends is another tactic. 

To measure ring size at home you can wrap paper or string around your finger, mark the place where the material meets, and then measure the length with a ruler.

1.Our dominant hands are generally slightly larger — make sure you measure the right finger on the correct hand!

2.Rings with wider bands will fit a bit tighter. If you plan to measure one of your partner's rings, try to measure one with a similar width as the ring you want to purchase.

3.Make sure the finger is at normal body temperature — fingers can shrink or expand when hot or cold.

4.Your fingers tend to change size throughout the day — the best time to measure your finger is the end of the day.

5.If your knuckle is bigger, take 2 measurements and choose a size in between — ring needs to fit over knuckle but not be too loose or it will shift around.

6.If you are aiming for a surprise, read our tips about How to Measure Ring Size for a Surprise Proposal.

7.When you don’t know your partner’s ring size, selecting one of the standard ring sizes is your best choice. The average ring size for women is 6 to 6.5, and the average ring size for men is 9 to 10.

Best Carat Jewelry

Pioneered bringing the concept of Fast Fashion to the jewelry industry to create affordable iconic pieces for you to individualize your style. Uncompromising craftsmanship makes the finest details in every piece of jewelry. With Bestcarat Jewelry, always keep glistening with unique sparkle by spending less.

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